Become a 6-Figure ServiceNow Consultant in Just 3-4 Months—No Coding Required!
Industry-Leading Expertise – Learn from a real-world ServiceNow BPC expert
Fast-Track Your Career – Get the skills and strategies to land a high-paying ServiceNow BPC job in as little as 3-4 months!
No Coding Required – Master ServiceNow implementations with a business process-driven approach.
Exclusive Capstone Project – Work on a real-world ServiceNow implementation project to build your experience and portfolio.
Mock interview sessions
Roadmap to Success – Get a clear step-by-step guide to transition into a ServiceNow BPC role confidently.
One year access to recordings
Live mentorship program subscription (exclusive)
Access to Recruiting companies
$1,000 - Full payment
An IT professional or a career changer looking to transition into a lucrative, high-demand ServiceNow BPC role?
A Business Analyst, Product Owner, Process Owner or Process Consultant who wants to specialize in ServiceNow?
A company struggling with poor ServiceNow adoption and seeking expert-led training for your team?
70% of ServiceNow implementations struggle due to poor business process alignment with ServiceNow capabilities - Not the ServiceNow platform problem.
Over-customization creates tech debt,
making upgrades & maintenance costly.
Low user adoption leads to wasted investment and ineffective workflows.
Solution? A ServiceNow BPC bridges the gap between IT and business, ensuring implementations succeed and ROI is achieved.
no more misalignment & failed implementations.
so you gain hands-on expertise to apply immediately.
Aspiring ServiceNow Consultants – Start your career in one of the hottest IT fields today.
Business Analysts, Process Analysts & Process Consultants – Elevate your skills to a specialized ServiceNow BPC role.
IT and Business Professionals – Leverage your experience to transition into high-impact consulting.
Project Managers, Process Owners & Product Owners – Learn how to drive successful ServiceNow implementations.
Organizations & Teams – Train and upskill your staff to maximize ServiceNow adoption & ROI.
1. Overview of the Course & Learning Journey
2. What is the ServiceNow BPC Role?
3. Course Objectives and Outcomes
4. Key Skills and Career Outcomes
5. Prerequisite: ServiceNow CSA (link to Now Learning)
6. How to Access Your PDI (Personal Developer Instance)
7. Learning Tips & Platform Navigation
8. Orientation: Navigating this course
1. Objectives of a ServiceNow BPC
2. Understanding Business Outcomes & Strategic Goals
3. Roadmap Creation and Milestone Planning
4. Analyzing Client Statement of Work (S.O.W) Before Workshop
5. Aligning with MVP Scope & Success Criteria
6. Project Governance & Role Mapping
7. Setting Up ServiceNow Environments
8. Defining the Workshop plan
9. Client Kickoff Meeting Preparationa) Stakeholder Identification & Pre-Engagement
10. Initial Data & System Review (Optional)
11. ✅Knowledge Check
12. Summary
13. Assignment:
a) Draft a pre-workshop/implementation kickoff agenda with governance map and workshop agenda.
b) Analyze an S.O.W and identify what is missing and could pose a risk during the implementation project.
1. Current State Process Review with use case
2. Best Practices Adoption Presentation to Stakeholders
a) Conducting Effective Discovery & Process Workshops
3. Overview of ServiceNow capabilities – Employee Center, Now Assist, Virtual Agent, Service Operations Workspace, Incident, Change Service Request etc.
4. Demonstrating ServiceNow Capabilities
5. Out-of-the-box (OOTB) vs Customization
6. Mapping Business Requirements to ServiceNow Capabilities
7. Hands-on: Creating a process mapping canvas
8. Documenting Requirements and translating them into User Stories
9. Product Backlog Creation & Prioritization
10. Environment Migration Planning
11. Foundation Data Import & Integration Strategy
12. ✅Knowledge Check
13. Summary
14. Assignment:
a) Document a workflow for a selected ServiceNow process
b) Create a discovery plan and draft user stories
c) Use Case: A pharmaceutical company wants to perform a ServiceNow Greenfield implementation. They are currently using BMC RemedyForce for their Service Management but have a lot of challenges they believe ServiceNow capabilities could address. Most of the time when users report their issues, they find it difficult to determine the status of their tickets or who is working on it resulting in frustration.I want you to identify the top 5 pain points from this use case comprehension and highlight the ServiceNow capabilities that can address them.
d) Create a post-workshop close-out checklist
1. ServiceNow Agile setup
a) Agile Grooming Best Practices in ServiceNow
b) Sprint Setup, Planning & client Sign-Off
2. Determine post-workshop working sessions
3. Finalizing Requirements and Stories
4. Review product backlog & Story Validation
a) Map stories to goals & business outcomes
5. Defining Sprint Scope and Deliverables
6. Configuring ServiceNow Based on Stories
7. Testing Plan (Dev Unit Testing, UAT)
8. ✅Knowledge Check
9. Summary
10. Assignment:
a) Build a backlog and demo storyboard for a ServiceNow product
b) Design a Sprint 1 plan with backlog items
1. UAT Plan Execution and Coordination
2. Managing Client Sign-Off Process
3. OCM Strategy
a) Creating Training Materials & Delivery Plan
b) Conducting Training & Knowledge Transfer Sessions
4. Go-Live Strategy & Execution
5. Post Go-Live Support Planning
6. ✅Knowledge Check
7. Summary
8. Assignment:
a) Build a client training plan and post-go-live checklist
b) Create a list of shippable stories ready for release to prod for a ServiceNow product.
1. OCM & End-User Feedback
2. Retrospective Sessions & Lessons Learned
3. Success Metrics and ROI Review
4. Setting up the BPC Close-Out Checklist
a) Improvement Backlog & Optimization Recommendations
5. ✅Knowledge Check
6. Summary
7. Assignment: Conduct a sample retrospective and improvement plan
1. Project Overview: Client Use Case Simulation
2. Pre-Workshop & Stakeholder Planning
3. Conducting a Workshop and Story Creation
4. Build & Testing Simulation
5. OCM - Go-Live & Close-Out Deliverables
6. Capstone Presentation: Delivering to Stakeholders
Bonus: Mock Interviews & Resume Discussion for ServiceNow BPC Role!
Duration:
10 Weeks (Live Online)
Sessions:
2x per week (1.5 to 2 hours per session)
Format:
Format: 100% Live Instructor-Led
Final Weeks:
Capstone Implementation Project + Job Readiness Prep
Roadmap to Becoming a ServiceNow BPC – Get a step-by-step career guide!
Capstone ServiceNow Implementation Project – Gain real-world experience.
Live Q&A & Career Coaching – Exclusive mentorship with an expert ServiceNow BPC.
Mock Interviews & Resume Discussion – Land your dream job with confidence!
Enrollment is NOW OPEN! This exclusive training is in high demand and spots fill up FAST.
Get ready to transform your career with in-demand ServiceNow BPC expertise!
Next Cohort:
On May 17th, 2025
Location:
100% Online – Live Instructor-Led Training
Take control of your future. Secure your seat today!
No! This course focuses on business process consulting, NOT development.
With our structured program, you can transition within 3-4 months!
We teach you how to perform the following with real world simulated use cases / examples:
• ServiceNow Product Assessment
• Review of Statement-of-Work (S.O.W) for the implementation
• Workshop Planning
• ServiceNow Implementation Kickoff
• Best Practices Adoption
• Post Workshop Working Sessions
• Product Backlog Review in ServiceNow Agile module
• Prototyping or Proof of Concept Demo
• Close out documentation at close of project.
Yes! You’ll complete a capstone implementation project to gain hands-on experience.
We provide resume reviews, interview coaching, and networking to help you land a 6-figure ServiceNow BPC role.
Every industry! From Finance to Healthcare, Government to Tech—ServiceNow BPCs are in high demand.