Description: Comprehensive training designed to equip you with the expertise to lead ServiceNow implementations, optimize processes, and drive organizational transformation.
Ideal For: Aspiring consultants, IT professionals, and tech leaders.
Duration: 10 weeks
Description: Focused program to develop skills in analyzing business needs, translating them into ServiceNow solutions, and enhancing system efficiency.
Ideal For: Current business analysts, project managers, and professionals seeking to specialize in ServiceNow.
Duration: 6 weeks
Introduction to ServiceNow BPC & Implementation Best Practices
No! This course focuses on business process consulting, NOT development.
With our structured program, you can transition within 3-4 months!
We teach you how to perform the following with real world simulated use cases / examples:
• ServiceNow Product Assessment
• Review of Statement-of-Work (S.O.W) for the implementation
• Workshop Planning
• ServiceNow Implementation Kickoff
• Best Practices Adoption
• Post Workshop Working Sessions
• Product Backlog Review in ServiceNow Agile module
• Prototyping or Proof of Concept Demo
• Close out documentation at close of project.
Yes! You’ll complete a capstone implementation project to gain hands-on experience.
ServiceNow Capabilities & Out-of-the-Box (OOTB) vs Customization
No! This course focuses on business process consulting, NOT development.
With our structured program, you can transition within 3-4 months!
We teach you how to perform the following with real world simulated use cases / examples:
• ServiceNow Product Assessment
• Review of Statement-of-Work (S.O.W) for the implementation
• Workshop Planning
• ServiceNow Implementation Kickoff
• Best Practices Adoption
• Post Workshop Working Sessions
• Product Backlog Review in ServiceNow Agile module
• Prototyping or Proof of Concept Demo
• Close out documentation at close of project.
Yes! You’ll complete a capstone implementation project to gain hands-on experience.
Business Process Alignment & Governance in ServiceNow
No! This course focuses on business process consulting, NOT development.
With our structured program, you can transition within 3-4 months!
We teach you how to perform the following with real world simulated use cases / examples:
• ServiceNow Product Assessment
• Review of Statement-of-Work (S.O.W) for the implementation
• Workshop Planning
• ServiceNow Implementation Kickoff
• Best Practices Adoption
• Post Workshop Working Sessions
• Product Backlog Review in ServiceNow Agile module
• Prototyping or Proof of Concept Demo
• Close out documentation at close of project.
Yes! You’ll complete a capstone implementation project to gain hands-on experience.
Understanding Data Foundations – CMDB, Application Portfolio Management & ITSM
No! This course focuses on business process consulting, NOT development.
With our structured program, you can transition within 3-4 months!
We teach you how to perform the following with real world simulated use cases / examples:
• ServiceNow Product Assessment
• Review of Statement-of-Work (S.O.W) for the implementation
• Workshop Planning
• ServiceNow Implementation Kickoff
• Best Practices Adoption
• Post Workshop Working Sessions
• Product Backlog Review in ServiceNow Agile module
• Prototyping or Proof of Concept Demo
• Close out documentation at close of project.
Yes! You’ll complete a capstone implementation project to gain hands-on experience.
Our courses are tailored for:
• Aspiring professionals who want to break into tech with no prior experience.
• Existing IT professionals seeking to transition into high-demand ServiceNow roles.
• Business analysts, consultants, and project managers looking to specialize in ServiceNow.
• Organizations who want their teams trained to deliver real ServiceNow implementation value.
No technical background is required to get started. Both the ServiceNow BPC Masterclass and Business Analyst Program are beginner-friendly and designed to take you from zero to project-ready, regardless of your starting point.
• The BPC Masterclass is ideal if you want to drive end-to-end ServiceNow implementation, process alignment, and business value delivery.
• The Business Analyst course focuses on gathering requirements, facilitating workshops, documenting business needs, and translating them into ServiceNow solutions.
You can even bundle both courses if you want a more strategic and operational edge.
• ServiceNow BPC Masterclass: 10 weeks
• Business Analyst Training: 6 weeks
Each program includes weekly modules, hands-on exercises, 1 mentorship sessions, and real-world use cases.
You’ll get:
• Weekly live sessions or Q&A check-ins with Richie or certified instructors
• Access to a community of learners and alumni
• Downloadable templates, job aids, and frameworks
• Personalized career support, including resume and LinkedIn optimization
Yes! Upon completing the course and passing the final project, you’ll receive a Certificate of Completion, which can be shared on LinkedIn and with potential employers. We also provide a portfolio-ready project to showcase your capabilities.
Flexible payment plans are available. You can:
• Pay in full for a discounted rate
• Choose a 2-part installment plan
• Request a sponsorship or invoice if your employer is funding the course
Visit the [Pricing Page] or contact us directly for current rates and bundle offers.
Absolutely. We offer team enrollment packages and customized corporate training programs tailored to your organization’s goals. Contact us to discuss group discounts or private training.
You’ll be added to our alumni success network, gain access to exclusive job leads, and continue receiving mentorship for 1 month after the program. We also offer career accelerator sessions to help you confidently step into interviews and roles.